About the Cisco Certified Technician

What is the CCT qualification?

The CCT course is designed for those who want to become a Cisco Certified Technician and specialize in supporting Cisco collaboration devices. The course covers the necessary skills to provide onsite support and maintenance for Cisco collaboration endpoints and operating environments.

Mock Exams

Self-paced Training

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Cisco Certified Technician (CCT)

Includes a full training of the following modules: Supporting Cisco Collaboration Devices, Routing and Switching Network Devices, and Data Center Networking Devices. Unlimited mock exams and Certification upon passing the exam.

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Overview of the course

COURSE PREREQUISITES
This course does not require any pre-requisites. Whether you are seeking an easy update after being in the sector for a while or simply starting out in Cisco, this is the ideal course for you.
 
UNLIMITED PRACTICE EXAM
Self-learners often hesitate to re-take exams due to the high cost. To ensure success on the big day, we offer unlimited practice exam papers taken online under exam conditions. Our first-time pass rate is 91.3%.

Cisco CCT Modules

The course aims to enhance the technicians’ collaboration fundamentals, improve their ability to use common network tools for Data, Video, and Voice infrastructure components, and enable them to carry out common service-related tasks specific to Cisco Collaboration products. Additionally, the course teaches basic troubleshooting skills, including replacing hardware due to failure or upgrade.

Collaboration Environment  |  Cisco Collaboration Endpoints Equipment and Hardware  |  Service Knowledge

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The RSTECH provides training on how to provide onsite support and maintenance for Cisco routers, switches, and operating systems. This course will help Field Engineers to identify various Cisco router and switch models, accessories, cabling, and interfaces. Additionally, they will learn about the Cisco IOS software operating modes and identify commonly found software. The course will also cover how to use the CLI to connect and service products.

General Networking Knowledge  |  Cisco Equipment and Related Hardware  |  Cisco IOS Software Operation  |  Service-related Knowledge

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The course is structured in different modules and incorporates text, interactive elements, graphic images, and videos to demonstrate the correct methods for identifying and resolving typical problems. This aims to enhance the performance of field support engineers and reduce the time taken to resolve issues.

Data Center Basics  |  Cisco Equipment and Related Hardware  |  Cisco UCS and Cisco NX-OS Software Operation  |  Service-related Knowledge

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The course aims to enhance the technicians’ collaboration fundamentals, improve their ability to use common network tools for Data, Video, and Voice infrastructure components, and enable them to carry out common service-related tasks specific to Cisco Collaboration products. Additionally, the course teaches basic troubleshooting skills, including replacing hardware due to failure or upgrade.

Collaboration Environment  |  Cisco Collaboration Endpoints Equipment and Hardware  |  Service Knowledge

Try a free trial

The RSTECH provides training on how to provide onsite support and maintenance for Cisco routers, switches, and operating systems. This course will help Field Engineers to identify various Cisco router and switch models, accessories, cabling, and interfaces. Additionally, they will learn about the Cisco IOS software operating modes and identify commonly found software. The course will also cover how to use the CLI to connect and service products.

General Networking Knowledge  |  Cisco Equipment and Related Hardware  |  Cisco IOS Software Operation  |  Service-related Knowledge

Try a free trial

The course is structured in different modules and incorporates text, interactive elements, graphic images, and videos to demonstrate the correct methods for identifying and resolving typical problems. This aims to enhance the performance of field support engineers and reduce the time taken to resolve issues.

Data Center Basics  |  Cisco Equipment and Related Hardware  |  Cisco UCS and Cisco NX-OS Software Operation  |  Service-related Knowledge

Try a free trial

Exams

  • The CLTECH 100-890 Exam is a 90-minute test that is linked with the Cisco Certified Technician Collaboration certification. The Supporting Cisco Collaboration Devices v1.0 course is designed to assist candidates in preparing for this exam. The certification emphasizes the skills needed for providing on-site support and maintenance for Cisco collaboration endpoints and operating environments. Technicians in this field must be able to recognize different models of Cisco collaboration endpoints, their accessories, cabling, and interfaces. They should also have a good understanding of the Cisco collaboration software and its commonly used components. Accessing and servicing products using the Cisco Command Line Interface (CLI) is also an important aspect of this certification.
  • The 100-490 RSTECH Exam tests a person’s ability to provide support and maintenance for Cisco routers, switches, and operating software in person. It also measures their ability to work effectively with the Cisco Technical Assistance Center (TAC).
  • The 010-151 DCTECH Exam assesses a technician’s proficiency in several areas. These include basic configuration of Cisco NX-OS, and familiarity with Cisco Data Center products and hardware components, with a particular focus on the Cisco Unified Computing System (UCS). The course of study also covers remedial services for Cisco Data Center products, such as hardware replacement, software and configuration backup and restoration, safety and environmental compliance checks, identification of connection types and cable requirements, and basic physical layer troubleshooting. To pass this exam, candidates must possess knowledge and skill in basic Cisco NX-OS configuration, Cisco Data Center products, and hardware components. They must be able to perform remedial services, including software and configuration backup and restoration, safety and environmental compliance checks, identification of connection types and cable requirements, and basic physical layer troubleshooting for Cisco Data Center products.

Career Path

Upon completion of this course, you will gain proficiency in the fundamentals of Cisco data centre networking, such as SAN, unshielded twisted-pair (UTP) and fibre connectors, the unified computing fabric, and server options. You will also be able to distinguish between different Cisco Unified Computing System (Cisco UCS) component models, Cisco Nexus and MDS switches, accessories, cabling, and interfaces. Furthermore, you will acquire knowledge about the operating modes of Cisco UCS and Cisco Nexus Operating System (Cisco NX-OS) and identify commonly found software. You will also learn how to use the Cisco GUI to connect and service Cisco UCS product components, perform effective field servicing and equipment replacement, as well as troubleshoot the most common issues with Cisco UCS servers.
 
In the UK, individuals who hold a Cisco certification can expect to earn an average salary of £43,800 per year. Those who have completed a CCT program can anticipate an estimated average salary of £22,000 per year. Upon graduation, job opportunities for CCT Technicians may include roles such as Support Technician or Help Desk Technician. The following list provides examples of the entry-level career paths available to CCT Technicians:
  • IT/Network Support Technician
  • Network Engineer
  • Network Administrator
  • IT Service Desk Roles

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"I have to highlight that you really answered to my queries in the most professional manner expected! So Big Thank You to You! The Tutorial Course is straight forward with clear instructions and I have been enjoying the modules really much!

~Philip~

"Your interpersonal skills are excellent, and this combined with your working knowledge of how your company’s internal procedures work, and how they interface with your clients is greatly reflected. Excellent Support and Customer Service which I’ve been lucky enough to receive from yourself during the training.

~Andy~

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